FAQ

Common questions before an engagement.

Do you certify that my organization is compliant?

No. Unless expressly stated in an authorized written engagement, services do not constitute certification, accreditation, an audit opinion, legal advice, or a regulatory determination.

Why does pricing say “starting at”?

Organization size, locations, regulatory exposure, technical complexity, documentation quality, and desired implementation support affect the final scope.

Can I purchase immediately?

The ʻIke intake is the standard entry point. Other services generally require human review and written scope confirmation before payment and delivery.

What should I avoid submitting?

Do not submit passwords, private keys, authentication codes, financial account data, Social Security numbers, payment-card details, or sensitive system credentials.

Do you only serve Hawaiʻi?

Island CyberSecure is rooted in Hawaiʻi. Service availability outside Hawaiʻi is confirmed during scoping.